Job Type: Full-time
Experience: 1-4 years
Salary: Best in the industry and no bar for the right candidate
- Installs software on customer computers
- Excellent communication skills, verbal and written
- Candidate must be aware of basic networking concept
- Able to communicate clearly and professionally with all level of organization
- Inform the company of any problems or concerns facing during running software
- Provides operational and technical support through mail/phone/computer technology
- Take full responsibility for dealing with relevant customer complaints, queries, and requests for the information from the start to the end of the process.
- Manage company software at client place
Responsibilities and Duties
Generate customer activity reports and track time to resolve issues.
Coordinate with IT resources for shared responsibilities.