Job Type: Full-time

Experience: 1-4 years

Salary: Best in the industry and no bar for the right candidate

Location: Ahmedabad

Job Summary

  • Installs software on customer computers
  • Excellent communication skills, verbal and written
  • Candidate must be aware of basic networking concept
  • Able to communicate clearly and professionally with all level of organization
  • Inform the company of any problems or concerns facing during running software
  • Provides operational and technical support through mail/phone/computer technology
  • Take full responsibility for dealing with relevant customer complaints, queries, and requests for the information from the start to the end of the process.
  • Manage company software at client place

Responsibilities and Duties

Generate customer activity reports and track time to resolve issues.

Coordinate with IT resources for shared responsibilities.