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Welcome to Unnati Informatics LLP, where we extend a warm invitation for you to join us and unleash your creativity and talent. In this dynamic environment, you will have the opportunity to flourish and reach your full potential while acquiring new skills and knowledge. Our organization thrives on providing exciting job openings with detailed job descriptions to ensure that each member can contribute meaningfully and grow professionally. Unnati Informatics LLP is currently hiring passionate individuals in Ahmedabad for positions in Software Marketing and ERP Software Support Engineers. This is an excellent opportunity to join a dynamic IT company and contribute to innovative projects. Mail your resume to hr@unnatiinformatics.com.
Position Type: Volunteer
Location: On-campus & Remote (as applicable)
About the Role
We are seeking motivated and responsible volunteers to support our outreach and digital operations. This role is ideal for individuals who want hands-on experience in administration, marketing, and campus engagement.
Key Responsibilities
Data Entry
- Enter and update information accurately in spreadsheets or databases
- Maintain organized digital records
Social Media Management
- Post content on social media platforms
- Respond to messages and comments in a professional manner
- Help grow online engagement and visibility
Campus Outreach
- Visit colleges to distribute CampusDean brochures
- Explain the program to students and staff
- Collect feedback and contact details
Requirements
- Basic computer and internet skills
- Good communication skills
- Friendly and professional attitude
- Ability to manage time and meet simple deadlines
- Willingness to visit college campuses (for outreach role)
What You Gain
- Practical experience in marketing, administration, and outreach
- Certificate or letter of participation (if applicable)
- Opportunity to build professional skills and networks
Job Type: Full-time
Experience: 1-4 years
Salary: Best in the industry and no bar for the right candidate
Location: Ahmedabad
Job Responsibilities
- Provide customers with timely and effective technical support via email, phone, or ticketing system.
- Must be able to communicate with programmers.
- Handling client inquiries and providing technical support.
- Analyze software issues reported by customers, identify root causes, and create solutions or workarounds.
- Guide customers through troubleshooting steps to resolve software issues.
- Database maintenance.
- Test new software updates and provide feedback so that we can improve.
- Report software bugs to the development team and keep track of their resolution status.
- Communicate effectively with customers, coworkers, and management to ensure a clear understanding of issues and progress.
- Gather customer feedback on software usability, performance, and features and send it to the appropriate teams.
- Provide customers with training and guidance on how to effectively use software features.
- Create and promote strong, long-term relationships with clients.
Job Requirements
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: Previous experience in technical support, preferably in the software industry. Freshers can also apply.
- Technical Skills:
- Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical users.
- Ability to work collaboratively with cross-functional teams, including developers, QA engineers, and managers.
- Should be proficient in Microsoft Office and ERP software.
- Excellent understanding of software development processes and methodologies.
- Software training will be provided, but it is necessary to have good grasping and explaining skills.
Job Type: Full-time
Experience: 10+ years in the education field
Salary: Best in the ERP industry and no bar for the right candidate
Travel Allowance: Yes
Location: Surat, Rajkot
Job Summary
- Specific School ERP industry
- Cold calling
- Generating meetings
- Traveling to meet clients
- Managing client requirements
Responsibilities and Duties
- Contributing information, ideas, and research to develop marketing strategies
- Traveling to meet clients as needed
- Help to detail, design, and implement marketing plans for each product or service being offered
- Set marketing schedules and coordinate with colleagues, sponsors, and other professionals to implement strategies across multiple channels
- Develop sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.
- Answers questions from clients about product and service benefits
- Maintain excellent relationships with clients through superior customer service
- Track sales data and works to meet quotas or sales team goals
- Analyze trends, data, pricing strategies, and other information to improve marketing and sales performance
- Create and present regular performance reports for managers and executives
- Preparation and attending trade shows
Required Experience, Skills and Qualifications
- Sales
- Calling
- Technical Support
- ERP Marketing
